Here you find the answers to the following common questions:
License
I did not receive my license, what next?
How do I activate Posterino?
How do I retrieve a lost license?
How do I get rid of the "Posterino Demo" watermark?
How do I install a Posterino license file?
Where is my license file?
Posters
How do I get my poster printed?
What is the maximal poster size?
Trouble Shooting
Why does a rendered document looks blurry when printed?
Why does an Aperture project not show up in the Posterino Image Picker?
Why does a postcard document gets no postmark when emailed?
General Questions
Why the name 'Posterino'?
How do I move Posterino to a new OS or a different Mac?
Is there a MS Windows version of Posterino?
Postcards
The "real" postcard service is discontinued!
License
I did not receive my license, what next?
In 99.9% of all circumstances we did sent out your license. Really. So please proceed as follows:
- Check your spam filter for mail from support@zykloid.com and a subject line like Posterino License for...
- If you can't find your license in the spam filter, go to our support page and use the Lost Your License? form to re-send your license.
- If you did not receive the re-send license either, please use our contact form to get in touch with us.
- If it appears as if we don't reply on your request, please consider using an alternative e-mail address. Bouncing mail happens far more often than you may think ;-)
How do I activate Posterino?
To activate Posterino:
- Make sure you are using the latest version of Posterino.
- Start Posterino
- Choose License... from the Posterino menu to open the license dialog:
- Press the Activate... button. A sheet will appear holding edit fields for your e-mail address and the activation code:
- Enter the e-mail address you used to purchase Posterino and your activation code into the edit field exactly as it is shown in your license mail without any additional symbols:
- Press the Activate button. Posterino will now download and install your license. You need access to the internet to activate Posterino.
If your activation code looks like this:
posterino:email=steve@mac.com&order_number=ABC123456
just enter the code after order_number= as your activation code. In our example this is: ABC123456.
If you should have problems activating Posterino please contact us.
How do I retrieve a lost license?
How do I get rid of the "Posterino Demo" watermark?
The words 'Posterino Demo' are inscribed in large friendly red letters on top of your rendered image. To get rid of this simply follow these steps:
- Buy a Posterino license.
- Make sure your Posterino license is properly installed. To do this, alternatively activate Posterino using your activation code or install your license file.
How do I install a Posterino license file?
Installing the license file by hand is an alternative approach to downloading the license file using the product activation method described above. You need a Posterino license file for this task (a file ending in .policense
).
To install your Posterino license:
- Start Posterino
- Choose License... from the Posterino menu to open the license dialog:
- Drop your license file onto the dialog:
Where is my license file?
Your license is placed in this folder:
~/Library/Application Support/Posterino/
The '~' character denotes your home folder.
Posters
How do I get my poster printed?
You have several options to print your poster:
- iPhoto You can use the Kodak print service build into iPhoto. However, maximal paper sizes supported by the Kodak print service is differ from country to country. To get your poster size right, make sure to check this first.
- Internet based Services Use one of various internet base print services. The possibilities are endless. For example, it may be possible that you can print your images right from your Flick.com account.
- Local Printshop Put your poster image on a memory stick or burn it to a CD and let your local printshop print your poster.
In general you are free to use any print service you like.
What is the maximal poster size?
In the current version, Posterino uses your computers system memory to render the poster. In general, paper sizes of A1 or 30"x20" are no problem. If you need something larger, have a look at Changing the paper size under Layout Options in the online help.
However paper sizes of e.g. 50" x 100 feet are currently FAR out of the reach of Posterino.
Trouble Shooting
Why does a rendered document looks blurry when printed?
A document that looks good on screen and blurry when printed is in most cases the result of the wrong resolution (DPI) chosen for the document. A document made for printing needs at least 200 DPI to look good.
The reason for this problem may be that...
- ... the resolution (DPI) of the document is to low.
- ... the chosen paper size is smaller than the size of the document printed.
- ... the preview images generated by Aperture are to small (if you are using Aperture).
To solve the problem:
- Choose the command from the menu to inspect the settings of your current document. Have a look at the document listed among the details. Is this what you expected?
- If necessary, change the resolution of your current document using the command from the menu.
- Make sure to choose the right while you create a new document from a template. Have a look at the Paper Size article to get an idea of how to create your own paper sizes.
Why does an Aperture project not show up in the Posterino Image Picker?
The reason for this problem may be that...
- ... you did switch off preview image generation for that particular Aperture project.
To solve the problem:
- Switch on preview image generation for that Aperture project.
Why does a postcard document gets no postmark when emailed?
The reason for this problem may be that...
- ... your document needs a postage stamp object.
- ... postmarking preferences are switched off.
To solve the problem:
- Add a postage stamp object to your document.
- Go to > > and check the option.
General Questions
Why the name 'Posterino'?
The name derives from this simple equation:

How do I move Posterino to a new OS or a different Mac?
You need to copy the following file and folder:
- Prefs:
~/Library/Preferences/com.zykloid.Posterino.plist
- Data:
~/Library/Application Support/Posterino/
The '~' character denotes your home folder.
Is there a MS Windows version of Posterino?
No. And currently we have no plans to create a version for MS Windows.
Postcards
The "real" postcard service is discontinued!
The Swiss Post is discontinuing it's postcard service for small businesses like we are. Therefore the "real postcard" interface implemented in Posterino will stop working on July 1st, 2009!
The good new is, the postcard coupons you bought are not lost! Even after July 1st! You simple have to process your postcards using the Swiss Post web site instead of the postcard interface built into Posterino:
- Create your postcard in Posterino
- Choose the toolbar button and than the option
- Visit the Swiss Post Postcard Website (http://www.swisspostcard.ch). You can switch the language using the links on the top left of the page!
- Choose
- Start creating your postcard by clicking the button and use the saved image as
- Complete your postcard and pay with the coupon code you purchased